Q: Are you a group of private investigators?

A: Although we conduct detective work of various kinds, we do not conduct in traditional private investigative services, as all our investigations are electronic communication matters. Therefore, we are better known as cyber forensic experts or internet security consultants.

Q: What service is best suited for me?

A: It is highly dependant on your situation as it is hard to answer in general. As you have read on this site, our services cover a great range of topics. In the past, we have successfully conducted investigations on cases involving:

Choose the service that best suits your needs and we can help you today!

Q: Why should I use your services instead of others?

A: The answer is simple: We are the experts! Cyber Trace Technologies provides you with unparalleled services that you can hardly find anywhere else!

We guarantee that you request will be handled in a timely fashion and in a discreet manner! The degree of professionalism we have shown to past clients has made almost all of them come back, whenever they feel the need for peace of mind!

Q: What is your success rate and turn-around time?

A: It depends on your specific case. However, we generally have a higher success rate and less turn-around time than our competitors!

Q: What is your service charge?

A: Again, it depends on your case. The service charge depends on the difficulty of your case, as well as the time and effort it takes us to fulfill your request. We will begin the work once an agreement on the total amount has been reached. Payment is expected only when we have obtained the information you requested.

Q: What payment methods do you accept?

A: We accept all major credit cards, including Visa, Mastercard, Discover, American Express. If you don't have a credit card, you can send us an e-check through our secure payment processor, as well as cash through Western Union Money Transfer.

Q: Do you collect any information before you work on my case?

A: Yes, in order to provide best quality services, we need you to provide detailed information whenever you submit a request. However, any information we collect is strictly used to fulfill your request and we do not rent, sell or otherwise transmit such information without your permission. You can read more about it in our Terms of Service (TOS).

Q: Can I use information provided by your site as evidence in a court of law?

A: As stated in our Terms of Service (TOS), all data provided by our site are for information and research purposes only. You should assume that information obtained by Cyber Trace Technologies (www.cyber-trace.info) would not be permitted as evidence in a court of law, as the admissibility of evidence is determined solely by the judge on a case by case basis.